Contact
Name |
Phone |
Email/Web Form |
Address |
|---|---|---|---|
Dalla Lana Faculty of Public Health |
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| General IT Support, Web Development & Teaching Technology Support for staff and faculty on teaching tools, audio/video and video conference |
416.978.4067 | helpdesk.dlsph@utoronto.ca | 155 College St., 6th floor, Health Sciences Building |
Division of Student Life |
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| IT Staff Support & Application/Web Development IT staff support, consulting and development for Student Life projects |
416.978.8005 | it@studentlife.utoronto.ca | Koffler Student Services Centre, 214 College St. |
Division of University Advancement |
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| DUA IT Support Universal IT support |
416.978.0543 | dua.support@utoronto.ca | 21 King’s College Circle, Toronto ON M5S 3J3 |
Faculty of Applied Science and Engineering |
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| Department of Electrical and Computer Engineering Departmental IT support for research computing |
416.946.5379 | eugenia@eecg.toronto.edu | 35 St. George St., room 254c |
| Department of Electrical and Computer Engineering Departmental IT support for administration and teaching |
416.978.3278 | jaro@vrg.utoronto.ca | 6 King’s College Rd., room 374C |
| Faculty Level Administrative and Academic Support General IT support, development and operations of local services |
416.946.5663 | helpdesk@ecf.utoronto.ca | 35 St. George St., room 157 |
Faculty of Arts and Science |
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| Information & Instructional Technology (IIT) Staff and faculty support for units/departments within Arts & Science that do not have existing, local IT support. E-Token provisioning support for A & S, including most colleges. |
416.946.0570 (for issue tracking/escalation AFTER initial ticket creation) | iit@artsci.utoronto.ca | Sidney Smith Hall 100 St. George St., suite 572 (ground floor), Toronto, ON M5S 3G3 |
| Artificial Intelligence Group, Dept. of Computer Science Universal support faculty and students |
416.946.8487 | pocai@cs.toronto.edu | 3302-10 King’s College Rd. |
| Department of Chemistry Universal IT support |
647.550.9795 or 416.978.5257 | chem.watcher@utoronto.ca | 80 St. George Str., LM 633 |
| Department of Computer Science – Teaching Labs General computing support for the use of the Teaching Laboratories |
admin@teach.cs.toronto.edu | 40 St. George St., 3rd floor, room 3224 | |
| Department of Astronomy & Astrophysics, Dunlap Institute IT support for faculty, researcher, staff and students |
416.946.7286 | 50 St. George St. Toronto, ON M5S 3H4 | |
| Dept. of Cell & Systems Biology Dept. of Ecology & Evolutionary Biology BIOTA IT support http://biota.utoronto.ca/ |
416.978.6060 | biota@utoronto.ca | RW336, 25 Harbord St. ESC3021, 25 Willcocks St. |
| Munk School of Global Affairs IT Support for staff, faculty, students and visitors |
416.946.0138 | itsupport.munk@utoronto.ca | 1 Devonshire Place, room 067S, M5S 3K7 |
Faculty of Dentistry – Information and Instructional Technology Services Help Desk |
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| Comprehensive IT Support Classroom technology support, courseware development and clinical photography/videography |
416.864.8123 | help@dentistry.utoronto.ca | 124 Edward St., room 346 Toronto, ON M5G 1G6 |
Faculty of Kinesiology and Physical Education |
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| General IT Support Universal IT helpdesk support and infrastructure |
416.946.8297 | it.kpe@utoronto.ca | 55 Harbord St., 2nd floor |
Faculty of Medicine |
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| Department of Family and Community Medicine General IT support, E-mail, LAN, A/V, Mobile Devices and more |
ict.dfcm@utoronto.ca | 500 University Ave., 5th floor | |
| Discovery Commons Support for Information Technology services |
416.978.8504 | discovery.commons@utoronto.ca | 1 Kings College Circle, Toronto, ON MSB, room 3172 |
| Rehabilitation Sciences Sector General IT support, learning technology and application development |
416.946.8544 | rob.page@utoronto.ca | 500 University Ave., room 809 |
Information Technology Services – Central ITCentrally Provided IT Services & Support |
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| Active Directory, OpenMDS Active directory support for clients subscribing to the open managed desktop system |
cast.help@utoronto.ca | ||
| Simcoe Hall and McMurric Building IT Support |
simcoe.help@utoronto.ca | 27 King’s College Circle | |
| Client Support Services Team General IT support for managed desktop users |
cast.help@utoronto.ca | ||
| Data Centre Facilities |
datacentre@eis.utoronto.ca | ||
| Microsoft Campus Agreement Administration including operation of the Key Management Server (KMS) for the ITS enrolment |
416-946-5008 | cast.help@utoronto.ca | |
| Submit an idea for a new Toolbox and office tool | https://act.utoronto.ca/toolbox | No walk-ins | |
| General inquiries regarding Academic & Collaborative Technologies | act.help@utoronto.ca | No walk-ins | |
| Academic & Collaborative Technologies | https://act.utoronto.ca | No walk-ins | |
| NGSIS Programme Inquires about the NGSIS program and ACORN services |
416.559.8109 | katie.babcock@utoronto.ca | 215 Huron St., 4th floor |
| OpenMDS Universal IT support for OpenMDS clients |
416.946.5008 | ||
| SharePoint Connectivity and basic functionality support |
416.978.2640 | heather.postill@utoronto.ca | 215 Huron St., 5th floor |
| Storage Large scale virtual storage |
virtual.hosting@utoronto.ca | ||
| Telecommunications General help and support |
416.978.4000 | telecom.services@utoronto.ca | 215 Huron St., 9th floor |
| Telecommunications – Telephone Repair Repair line |
416.978.2000 | 215 Huron St., 9th floor | |
| Telecommunications – Voicemail Support General help and support for voicemail |
416.978.4000 | 215 Huron St., 9th floor | |
| Office365, Institutional Email, OneDrive and related services (Please contact your divisional IT team or the Information Commons first) https://onesearch.library.utoronto.ca/ic-home |
https://office365.utoronto.ca | ||
| Institutional AV Services Collaborate, SnagIt, Stream, Skype and related service inquiries |
act.help@utoronto.ca | No walk-ins | |
| Website Hosting Inquiries Wordpress, ACM, UofT.ME, LAMP and related web-hosting services |
webservices@utoronto.ca | ||
| MS Teams To request an MS Team and related inquiries: https://office365.utoronto.ca/about/teams |
need.team@utoronto.ca | ||
| UTORrecover Services UTOR back up and recovery services |
my.backups@eis.utoronto.ca | ||
| Virtual Servers | virtual.machines@eis.utoronto.ca | ||
| VPN – Virtual Private Network Universal Support for VPN Access |
vpn@utoronto.ca | Information Security and Enterprise Architecture (ISEA), 4 Bancroft Avenue, 1st Floor | |
| DNS Services DNS general support |
Please use the IPAM portal https://ipam.utoronto.ca/portal |
net-eng@madhaus.cns.utoronto.ca | |
| Quercus and Academic Toolbox (including integrated teaching tools) Contact divisional EdTech team first https://q.utoronto.ca/courses/46670/pages/support#support-contacts |
http://uoft.me/qresources | No walk-ins | |
| Information Security Support Data security, phishing reports, spam and anti-virus |
security.response@utoronto.ca | Information Security and Enterprise Architecture (ISEA), 4 Bancroft Ave., 1st floor | |
| UTORecruit (Taleo) Support – General Support General support |
UTORecruit.Support@utoronto.ca | 215 Huron St., 6th floor | |
| UTORecruit (Taleo) Support – Academic Candidates Support regarding U of T’s Taleo career section – academic candidates |
academic.jobs@utoronto.ca | 215 Huron St., 6th floor | |
| UTORecruit (Taleo) Support – Staff Candidates General support for U of T’s Taleo career section – staff candidates |
uoft.careers@utoronto.ca | 215 Huron St., 6th floor | |
| U of T homepage/enterprise drupal (www.utoronto.ca) Contact University of Toronto Communications first |
www.utoronto.ca/site-feedback | ||
Lawrence S. Bloomberg Faculty of Nursing |
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| Faculty classroom support E-mail, web, network, simulation lab and video uploads |
416.458.5629 | ||
New College |
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| General IT Support Client IT support, web, residence, network and labs |
416.946.8368 | don.banh@utoronto.ca | 300 Huron St. (Wetmore Hall), room 077 |
Ontario Institute for Studies in Education (OISE) |
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| Education Commons – OISE Wide range of information and instructional technology support services. |
416.978.1802 | portal@oise.utoronto.ca | 252 Bloor St. West, 3rd floor |
School of Graduate Studies |
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| General IT Support for SGS General, networking and server administration |
Use support email for all technical inquiries | sgs.support@utoronto.ca | 63 St. George St., room 211, Toronto, ON M5S 2Z9 |
School of Continuing Studies |
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| General IT Support for SCS Client IT support, ELP class support, web and networking |
scs.helpdesk@utoronto.ca | 162 St. George St., 2nd floor | |
The Fields Institute for Research in Mathematical Sciences |
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| General IT and Audi / Visual Support Desktop, network, & more |
222 College Street 3rd floor, room 338 | ||
The John H. Daniels Faculty of Architecture, Landscape and Design |
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| General IT Support All-inclusive support for faculty, staff and students |
N/A (ticketing system in place for IT support) | it@daniels.utoronto.ca | 230 College St., office 102 |
Trinity College |
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| Universal IT Support General IT support for administrators, ResNet for residents, limited support for Larkin |
416 978 2522 x4715 | IT office Trinity College, 6 Hoskin Ave. | |
University of St. Michael’s College in UofT |
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| IT/AV Support |
416-926-2088 | usmcitav@utoronto.ca | 81 St. Mary St., Elmsley Hall |
| Telecom Support |
416.926.2088 | usmcitav@utoronto.ca | 81 St. Mary St., Elmsley Hall |
University of Toronto Library (UTL)Central Libraries (downtown campus) |
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| Information Commons Help Desk Universal help desk support for faculty, staff and students |
416.978.HELP (4357) | 130 St. George St., ground floor | |
University of Toronto Mississauga (UTM) |
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| UTM Service Desk | 905.828.5344 | Submit a ticket | CCT Atrium (0160), UTM Campus |
| UTM Classroom Technology, A/V, Multimedia | 905.569.4300 | Submit a ticket | DV 2068, UTM Campus |
University of Toronto Scarborough (UTSC) |
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| Student HelpDesk Universal IT support for students at UTSC |
416.287.4357 (HELP) | student-helpdesk@utsc.utoronto.ca | Bladen Wing (BV 487) / UTSC Library Info Commons/ Instructional Centre IC35 |
| UTSC Help Desk Faculty and staff computing support |
416.287.4357 (HELP) | helpdesk@utsc.utoronto.ca | Academic Resource Building, room AC204 |
| The Centre for Teaching and Learning | 416-287-7520 | sutherland@utsc.utoronto.ca | Academic Resource Building, AC 335A |
| Classroom and AV Support | 416.287.4357 (HELP) | av@utsc.utoronto.ca | AC200, IC35, BV487 |
| Intranet Support | 416.287.4357 (HELP) | intranet@utsc.utoronto.ca | N/A |
Wycliffe College |
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| General IT Support General IT and all infrastructure support |
416.946.3531 | 5 Hoskin Ave. | |
Victoria University at U of TVictoria University Library Support (E.J. Pratt) |
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| Victoria Library – E.J. Pratt General IT support/systems librarian |
416.585.4552 | douglasfox@vicu.utoronto.ca | 71 Queen’s Park Cres. |