Email/Web Form


Dalla Lana Faculty of Public Health

General IT Support, Web Development & Teaching Technology
Support for staff and faculty on teaching tools, audio/video and video conference
416.978.4067 155 College St., 6th floor, Health Sciences Building

Division of Student Life

IT Staff Support & Application/Web Development
IT staff support, consulting and development for Student Life projects
416.978.8005 Koffler Student Services Centre, 214 College St.

Division of University Advancement

DUA IT Support
Universal IT support
416.978.0543 21 King’s College Circle, Toronto ON M5S 3J3

Faculty of Applied Science and Engineering

Department of Electrical and Computer Engineering
Departmental IT support for research computing
416.946.5379 35 St. George St., room 254c
Department of Electrical and Computer Engineering
Departmental IT support for administration and teaching
416.978.3278 6 King’s College Rd., room 374C
Faculty Level Administrative and Academic Support
General IT support, development and operations of local services
416.946.5663 35 St. George St., room 157

Faculty of Arts and Science

Information & Instructional Technology (IIT)
Staff and faculty support for units/departments within Arts & Science that do not have existing, local IT support. E-Token provisioning support for A & S, including most colleges.
416.946.0570 (for issue tracking/escalation AFTER initial ticket creation) Sidney Smith Hall
100 St. George St., suite 572 (ground floor), Toronto, ON M5S 3G3
Artificial Intelligence Group, Dept. of Computer Science
Universal support faculty and students
416.946.8487 3302-10 King’s College Rd.
Department of Chemistry
Universal IT support
647.550.9795 or 416.978.5257 80 St. George Str., LM 633
Department of Computer Science – Teaching Labs
General computing support for the use of the Teaching Laboratories 40 St. George St., 3rd floor, room 3224
Department of Astronomy & Astrophysics, Dunlap Institute
IT support for faculty, researcher, staff and students
416.946.7286 50 St. George St. Toronto, ON M5S 3H4
Dept. of Cell & Systems Biology
Dept. of Ecology & Evolutionary Biology
BIOTA IT support
416.978.6060 RW336, 25 Harbord St.
ESC3021, 25 Willcocks St.
Munk School of Global Affairs
IT Support for staff, faculty, students and visitors
416.946.0138 1 Devonshire Place, room 067S, M5S 3K7

Faculty of Dentistry – Information and Instructional Technology Services Help Desk

Comprehensive IT Support
Classroom technology support, courseware development and clinical photography/videography
416.864.8123 124 Edward St., room 346 Toronto, ON M5G 1G6

Faculty of Kinesiology and Physical Education

General IT Support
Universal IT helpdesk support and infrastructure
416.946.8297 55 Harbord St., 2nd floor

Faculty of Medicine

Department of Family and Community Medicine
General IT support, E-mail, LAN, A/V, Mobile Devices and more 500 University Ave., 5th floor
Discovery Commons
Support for Information Technology services
416.978.8504 1 Kings College Circle, Toronto, ON MSB, room 3172
Rehabilitation Sciences Sector
General IT support, learning technology and application development
416.946.8544 500 University Ave., room 809

Information Technology Services – Central IT

Centrally Provided IT Services & Support

Active Directory, OpenMDS
Active directory support for clients subscribing to the open managed desktop system
Simcoe Hall and McMurric Building IT Support 27 King’s College Circle
Client Support Services Team
General IT support for managed desktop users
Data Centre Facilities
Microsoft Campus Agreement
Administration including operation of the Key Management Server (KMS) for the ITS enrolment
Submit an idea for a new Toolbox and office tool No walk-ins
General inquiries regarding Academic & Collaborative Technologies No walk-ins
Academic & Collaborative Technologies No walk-ins
NGSIS Programme
Inquires about the NGSIS program and ACORN services
416.559.8109 215 Huron St., 4th floor
Universal IT support for OpenMDS clients
Connectivity and basic functionality support
416.978.2640 215 Huron St., 5th floor
Large scale virtual storage
General help and support
416.978.4000 215 Huron St., 9th floor
Telecommunications – Telephone Repair
Repair line
416.978.2000 215 Huron St., 9th floor
Telecommunications – Voicemail Support
General help and support for voicemail
416.978.4000 215 Huron St., 9th floor
Office365, Institutional Email, OneDrive and related services
(Please contact your divisional IT team or the Information Commons first)
Institutional AV Services
Collaborate, SnagIt, Stream, Skype and related service inquiries No walk-ins
Website Hosting Inquiries
Wordpress, ACM, UofT.ME, LAMP and related web-hosting services
MS Teams
To request an MS Team and related inquiries:
UTORrecover Services
UTOR back up and recovery services
Virtual Servers
VPN – Virtual Private Network
Universal Support for VPN Access Information Security and Enterprise Architecture (ISEA), 4 Bancroft Avenue, 1st Floor
DNS Services
DNS general support
Please use the IPAM portal
Quercus and Academic Toolbox (including integrated teaching tools)
Contact divisional EdTech team first No walk-ins
Information Security Support
Data security, phishing reports, spam and anti-virus Information Security and Enterprise Architecture (ISEA), 4 Bancroft Ave., 1st floor
UTORecruit (Taleo) Support – General Support
General support 215 Huron St., 6th floor 
UTORecruit (Taleo) Support – Academic Candidates
Support regarding U of T’s Taleo career section – academic candidates 215 Huron St., 6th floor 
UTORecruit (Taleo) Support – Staff Candidates
General support for U of T’s Taleo career section – staff candidates 215 Huron St., 6th floor 
U of T homepage/enterprise drupal (
Contact University of Toronto Communications first

Lawrence S. Bloomberg Faculty of Nursing

Faculty classroom support
E-mail, web, network, simulation lab and video uploads

New College

General IT Support
Client IT support, web, residence, network and labs
416.946.8368 300 Huron St. (Wetmore Hall), room 077

Ontario Institute for Studies in Education (OISE)

Education Commons – OISE
Wide range of information and instructional technology support services.
416.978.1802 252 Bloor St. West, 3rd floor

School of Graduate Studies

General IT Support for SGS
General, networking and server administration
Use support email for all technical inquiries 63 St. George St., room 211, Toronto, ON M5S 2Z9

School of Continuing Studies

General IT Support for SCS
Client IT support, ELP class support, web and networking 162 St. George St., 2nd floor

The Fields Institute for Research in Mathematical Sciences

General IT and Audi / Visual Support
Desktop, network, & more
222 College Street 3rd floor, room 338

The John H. Daniels Faculty of Architecture, Landscape and Design

General IT Support
All-inclusive support for faculty, staff and students
N/A (ticketing system in place for IT support) 230 College St., office 102

Trinity College

Universal IT Support
General IT support for administrators, ResNet for residents, limited support for Larkin
416 978 2522 x4715 IT office Trinity College, 6 Hoskin Ave.

University of St. Michael’s College in UofT

IT/AV Support
416-926-2088 81 St. Mary St., Elmsley Hall
Telecom Support
416.926.2088 81 St. Mary St., Elmsley Hall

University of Toronto Library (UTL)

Central Libraries (downtown campus)

Information Commons Help Desk
Universal help desk support for faculty, staff and students
416.978.HELP (4357) 130 St. George St., ground floor

University of Toronto Mississauga (UTM)

UTM Service Desk 905.828.5344 Submit a ticket CCT Atrium (0160), UTM Campus
UTM Classroom Technology, A/V, Multimedia 905.569.4300 Submit a ticket DV 2068, UTM Campus

University of Toronto Scarborough (UTSC)

Student HelpDesk
Universal IT support for students at UTSC
416.287.4357 (HELP) Bladen Wing (BV 487) / UTSC Library Info Commons/ Instructional Centre IC35
UTSC Help Desk
Faculty and staff computing support
416.287.4357 (HELP) Academic Resource Building, room AC204
The Centre for Teaching and Learning 416-287-7520 Academic Resource Building, AC 335A
Classroom and AV Support 416.287.4357 (HELP) AC200, IC35, BV487
Intranet Support 416.287.4357 (HELP) N/A

Wycliffe College

General IT Support
General IT and all infrastructure support
416.946.3531 5 Hoskin Ave.

Victoria University at U of T

Victoria University Library Support (E.J. Pratt)

Victoria Library – E.J. Pratt
General IT support/systems librarian
416.585.4552 71 Queen’s Park Cres.