What is involved in managing eTokens?

Published on: January 27, 2014

eToken management consists of:

  • issuing an eToken to a new staff member

A new hire, for example, can be issued an eToken upon first visit to the department administrator’s office.

  • issuing a replacement eToken to a staff member.

If one of your staff leaves the eToken at home (due to working from home, etc. you can immediately unassign the missing token and assign a new one. The missing eToken can be brought back and re-used.

  • renew a certificate on an eToken.

The eToken contains a digital certificate that expires after a periuod of time (this has not been finalized yet but will be at least three years). The staff person will receive notice that the certificate is expiring and can either renew it themselves or contact a department admin for renewal.

  • forgotten eToken password.

If the user forgets their password, then the department contact can easily reset it.