By Division or Faculty

The following Divisions & Faculties have a dedicated IT help and support channel

For general Help Desk support for the Downtown Campus, please go to:

Information Commons
416-978-HELP (4357)





Dalla Lana Faculty of Public Health

General IT Support, Web Development & Teaching Technology
Support for staff and faculty, teaching tools, A/V and Video Conference
416-978-2724 155 College Street, 6th Floor Health Sciences Building

Division of Student Life

Office of the Assistant Vice-President, Student Life

General IT Support & Application/Web Development
Universal IT Support, consulting and development 
416-978-8005 Koffler Student Services Centre 214 College St.

Division of University Advancement

DUA IT Support
Universal IT Support 
416.978.0543 416.946.8076 21 King’s College Circle Toronto ON M5S 3J3

Faculty of Applied Science and Engineering

Department of Electrical and Computer Engineering
Departmental IT support for research computing
416 9465379 35 St George St, room 254c
Department of Electrical and Computer Engineering
Departmental IT Support for administration and teaching
416-978-3278 6 King’s College Road, Room 374C
Faculty Level Administrative and Academic Support
General IT Support, development and Operations of local services
416-946-5663 416-978-1866 35 St. George Street, Room 157

Faculty of Arts and Science

Information & Instructional Technology (IIT)
Staff and Faculty support for units/departments within A & S that do not have existing, local IT support. e-Token provisioning support for A & S, including most colleges.
Sidney Smith Hall
100 St. George Street
Suite 572 (Ground Floor), Toronto, ON, M5S 3G3
Artificial Intelligence Group, Dept. of Computer Science
Universal support faculty and students
416-946-8487 416-978-1455 3302-10 King’s College Road
Department of Chemistry
Universal IT Support
416-978-5257 80 St. George Str., LM 633
Department of Computer Science – Teaching Labs
General computing support for the use of the Teaching Laboratories
40 St George Street, 3rd floor, Room 3224
Dept. of Astronomy & Astrophysics, Dunlap Institute
IT support for faculty, researcher, staff and students 
416-946-7286 50 St. George St. Toronto, Ont M5S 3H4
Dept. of Cell & Systems Biology
Dept. of Ecology & Evolutionary Biology
BIOTA IT Support
416 978-6060 RW336, 25 Harbord St.
ESC3021, 25 Willcocks St.
Munk School of Global Affairs
IT Support for staff, faculty, students and visitors
416-946-0138 1 Devonshire Place, Room 067S, M5S 3K7

Faculty of Dentistry – Information and Instructional Technology Services Help Desk

Comprehensive IT Support
Classroom technology support, courseware development and clinical photography/videography
416-979-4909 x.4480  416-979-4936 124 Edward Street, Room 346 Toronto, ON M5G1G6

Faculty of Kinesiology and Physical Education

General IT Support
Universal IT helpdesk support and infrastructure
416-946-8297 416-978-6978 55 Harbord St, 2nd floor

Faculty of Medicine

Department of Family and Community Medicine
General IT support, E-mail, LAN, A/V, Mobile Devices, & more.
416-946-5938 416-978-3912 500 University Avenue, 5th Floor
Discovery Commons
Full support for all Information Technology services at Faculty of Medicine
416-978-8504 1 Kings College Circle. MSB 3172
Audio and Visual Services
Full Audio and Visual support and production for classroom and beyond.
416-946-3285 1 King’s College Circle, MSB 3172
Rehabilitation Sciences Sector
General IT Support, Learning Technology and Application Development
416-946-8544 500 University Ave., Room 809

Information Technology Services – Central IT

Centrally Provided IT Services & Support

Active Directory, OpenMDS
Active Directory Support for clients subscribing to the Open Managed Desktop System
416-946-5008 416-978-8441 246 Bloor St. West, 6th floor
Camtasia Lecture Capture Service
Support for Camtasia server and Podium PCs
416-946-5008 416-978-8441 246 Bloor St. West, 6th floor
Client Support Services Team
Simcoe Hall and McMurric Building IT Support
416-946-3490 27 King’s College Circle, Room 9
Client Support Services Team
General IT support for Managed Desktop Users
416-946-5008 246 Bloor St. West, 6th Floor
Data Centre Facilities
Microsoft Campus Agreement
Administration including operation of the Key Management Server (KMS) for the ITS enrolment
416-946-5008 416-978-8441 246 Bloor St. West, 6th floor
NGSIS Programme
Inquires about the NGSIS Programme and ACORN Services
215 Huron Street, 5th Floor
Universal IT Support for OpenMDS Clients
416-946-5008 416-978-8441 246 Bloor St. West, 6th floor
Connectivity and basic functionality support
416-946-5008 416-978-8441 246 Bloor St. West, 6th floor
Large scale virtual storage
General Help and Support
416-978-4000 215 Huron St., 5th Floor
Telecommunications – Telephone Repair
Repair Line
416-978-2000 215 Huron St., 5th Floor
Telecommunications – Voicemail Support
General Help and Support for Voicemail
416-978-1869 215 Huron St., 5th Floor
UTORrecover Services
UTOR Back up and Recovery Services
Videoconferencing Solutions
Meeting room, desktop and classroom solutions
416-946-5008 416-978-8441 246 Bloor St. West, 6th floor
Virtual Servers
VPN – Virtual Private Network
Universal Support for VPN Access
416-946-5008 416-978-8441 246 Bloor St. West, 6th floor
Web Services
Hosting, Websites and small web applications
246 Bloor Street, 6th Floor
DNS Services
DNS General Support
Web Services and Development
Web Development, Design, and Small Applications Development
246 Bloor Street, 6th Floor
Portal (BlackBoard) Support
Portal General Support
130 St. George Street (Robarts Library)
UTORExchange Support
General support for UTORExchange E-mail and Calendaring
246 Bloor Street, 6th Floor
Information Security Support
Data security, phishing reports, spam, anti-virus
4 Bancroft Avenue, 1st Floor
UTORecruit (Taleo) Support – GENERAL SUPPORT
General support 
215 Huron Street, 4th Floor
UTORecruit (Taleo) Support – ACADEMIC CANDIDATES
215 Huron Street, 4th Floor
UTORecruit (Taleo) Support – STAFF CANDIDATES
General support for U of T’s Taleo CAREER SECTION – STAFF CANDIDATES
215 Huron Street, 4th Floor

Lawrence S. Bloomberg Faculty of Nursing

Faculty Classroom Support 416-458-5629
General IT Support
E-mail, Web, Network, Simulation Lab, Video Uploads
416-946-0632 416-978-8222 155 College St. 2nd Floor Health Science Building

New College

General IT Support
Client IT Support, Web, Residence, Network, Labs
416-978-5610 300 Huron St, Weltmore Hall, Room 64

Ontario Institute for Studies in Education (OISE)

Education Commons – OISE
Wide range of information and instructional technology support services.
416-978-1802 416-926-4737 252 Bloor Street West, 3rd Floor

School of Graduate Studies

General IT Support for SGS
General, networking and server administration
416-978-2389 416-971-2864 63 St. George Street, Room 211 Toronto, Ontario M5S 2Z9

School of Continuing Studies

General IT Support for SCS
Client IT Support, ELP Class Support, Web, Networking
162 St. George Street, 2nd Floor

The Fields Institute for Research in Mathematical Sciences

General IT and Audi / Visual Support
Desktop, network, & more
416-348-9710 x 3039 416-348-9385 222 College Street 3rd floor, room 338

The John H. Daniels Faculty of Architecture, Landscape and Design

General IT Support
All-Inclusive Support for faculty, staff and students
416-978-7003 230 College St, Office 102

Trinity College

Universal IT Support
General IT support for administrators, ResNet for residents, limited support for Larkin
416 978 2522 x4715 IT office Trinity College 6 Hoskin Ave

University of St. Michael’s College in UofT

IT & Telecom Support
416-926-2088 81 St. Mary Street, Elmsley Hall

University of Toronto Library (UTL)

Central Libraries (Downtown Campus)

Information Commons Help Desk
Universal Help Desk Support for Faculty, Staff and Students
416-978-HELP (4357) 130 St. George Street, Ground Floor

University of Toronto Mississauga (UTM)

UTM Information & Instructional Technology Services (I&ITS), IT Service Desk
Universal Help Desk Support for Students and Staff at UTM
905-828-5344 905-569-4343 CCT Atrium (0160), UTM
UTM Information & Instructional Technology Services (I&ITS), Classroom Technology
Audio and Video support, Classroom technology and event support
905-828-5344 DV 2068, UTM
UTM Library
Library hardware/software support, Library website support
905-569-4374 905-569-4320 UTM Library – HMALC – Level 3
Mathematics & Computational Science
IT Support for MCS computer labs and teaching needs
905 569 4416 Room 3010, Deerfield Hall, UTM

University of Toronto Scarborough (UTSC)

Student HelpDesk
Universal IT Support for Students at UTSC
416-287-7391 Bladen Wing (BV 487) / UTSC Library Info Commons / Instructional Centre IC35
UTSC Help Desk
Faculty and Staff Computing Support
416-287-7618 Academic Resource Building, Room AC204
Biomedical Communications, Dept. of Biology/Institute for
Classroom Computers and Server Support
416-287-7520 Academic Resource Building, AC 335A

Wycliffe College

General IT Support
General IT and all infrastructure support
416-946-3531 5 Hoskin Ave.

Victoria University at U of T

Victoria University Library Support (E.J. Pratt)

Victoria Library – E.J. Pratt
General IT support
416-585-4485 416-585-4591 71 Queen’s Park Crescent East, 3rd Floor